Envision a realm where your company’s business software not only comprehends your critical needs but also furnishes proactive, real-time insights and automates tasks. SAP aims to usher in this intelligent era with Joule, its AI copilot.

The COVID-19 pandemic has disrupted businesses and pushed performance benchmarks for most businesses. Conventional marketing efforts are not sufficient these days to yield desired results in sales. Enterprises need to develop a deeper understanding of consumer tastes and preferences. For this, they need to have data on consumer preferences, purchase history etc. Most importantly, businesses should be able to maintain consistency of service across various touchpoints in their interaction with a brand.

The post-COVID-19 business environment looks promising for mid-segment enterprises with many new opportunities opening up. If SMEs invest in the right technology solutions, they can capitalize on these opportunities and grow faster.

Let us begin with a hypothesis. You are a business owner trying to carve out a niche in a highly competitive retail market. You have set up the business machinery rolling, ready to plunge and drive numbers aggressively; a clear plan is in place.

The COVID-19 pandemic has led to the exponential growth of the eCommerce sector and helped technology to evolve to offer better customer experiences. With artificial intelligence and voice commands making their mark everywhere in the virtual environment, selling to a wider section of the audience has become quite easier for enterprises.

The easy availability of large-scale data and its value have enhanced the importance of the Internet of Things (IoT). In the enterprise system, the IoT is often seen in the Office Automation (OA) and Operational Technology (OT) areas. These deployment scenarios help automate device management, improve efficiencies, and reduce operational costs with an eye on superior customer experience.

In today’s world, the future of a business depends on how well the ERP powering operations can innovate. Real-time information and analytics provide a clear picture of those processes that underperform and, thereby, offer the scope to correct course. Interconnectivity and ease of information sharing encourage collaboration, allowing resources and departments to work with a deeper understanding of what business data means.

Businesses across the world are replacing their legacy, on-premise systems with flexible, scalable, and cost-effective computing technology – the cloud. Migration to a cloud platform offers great advantages to businesses of all sizes. Cloud plays an important role in improving productivity and streamlining business operations.

Businesses have to compete and thrive in an environment where consumer habits are changing faster and customers prefer to leverage technology tools for convenience. Organizations require technology to reduce the complexities of handling business operations and seamlessly running business processes. That’s where SAP S/4HANA steps in.

Open-source software has gained a significant foothold in the world of business. Accelerated adoption of open source ERP and customer relationship management (CRM) solutions are the next transformative steps in this process. Open-source ERP solutions can be used straight out of the box and it needs very limited configuration and data.